Mr. Manoj Kumar Anand has folling experience:

Creating successful operation in any venture/ responsibility. With over 6 years of grassroots experience in hotel Industry followed by 24 years in aviation industry creates a distinct experience of dealing with, taking care of, providing comfort to, promoting the company with multitude of people coming from different backgrounds, cultures, ages with varied tastes, habits and profiles. Developing systems/ procedures & using my hotel and aviation knowledge & experiences to job profile benefit. Teaching, training, counselling and guiding entrants and team members along with implementing, improvising and developing systems and methods, on optimum utilization of resources, with time management techniques, so that they can work as an effective team with me in the lead as a team leader. Thus creating a benchmark in Customer Service.

Summary of Qualification and Education

May 1989: Post Diploma in Hotel Administration
Institute of Hotel Management Catering Technology &Applied Nutrition, Mumbai April 1988: Diploma in Hotel Management
Institute of Hotel Management Catering Technology &Applied Nutrition, New Delhi
March 1981: Bal Bharti Air Force School, New Delhi

Career Summary

Air India
Tenure: 1990 till date (24 years +)
Designation: Cabin Crew In – Charge, Air-India
Certified with valid Safety Emergency Procedure for B747/ B777, worked on AB310 and awaiting training on B787.

Additional Information

Vice President – All India Cabin Crew Association
Studying International Aviation Rules/ Regulations/ Regulators
Honorary Teacher – Institute of Hotel Management – Food & Beverage/ Aviation
Honorary Teacher – Institute of Tourism Management – Food & Beverage/ Aviation
Honorary Teacher – Airhostess Academy –Aviation
Consular/ Guide – Azure Education - Students Educational Opportunities